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We hope this notice finds you well. Please read it carefully as it contains important news regarding police dispatches for security alerts.
You may be aware that Toronto Police recently announced that they no longer respond to burglar alarms unless there is confirmation of criminal activity or a threat to personal safety. The new requirement is partly a reaction to an internal Police review that found 97% of the alarm events in 2016 to be false alarms.
The monitoring stations are now required to verify an alarm event before requesting a police dispatch. What qualifies as a verified alarm? The following criteria must be met for burglar alarm activations to be verified as a threat:
This seems like a scary change but it actually has a positive effect for those with security. Because criminal activity is confirmed before police respond, the events are given higher priority. They send the first available field unit to take care of the problem.
Will this affect panic alarms? No. They exclude panic alarm activations from the verified response criteria. Keep in mind that panic alarms include, but are not limited to, alarms described as panic, hold-up, duress, emergency button, etc.
Let us help you with any concerns you may have with this new procedure. Call us today at (416) 697-7329. We can also talk about options to enhance your security systems and make your property safer.
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